Thank you, Roots & Harvest!

Cyndi Ball • Apr 09, 2024

In a world where Customer Service is becoming more and more of an anomaly, it’s nice to find a company that actually cares and listens.

Admittedly, I get increasingly frustrated buying directly from companies because I only talk with a computer, and to ask questions, I push numbers on the keypad.


However, this has not been my experience with Roots & Harvest! I have nothing but praise to shout about this company and how they treat their customers and their willingness to listen – a rare quality for any company today!

Let me explain how I got to know Roots & Harvest in the first place.

I am a homesteader of 30+ years and always keep a lookout for items to help me be more productive or efficient in my homesteading endeavors. The Roots & Harvest SafeCrate is the item that first caught my eye when I was speaking at a Mother Earth News Fair in Texas a few years back. I quickly made my way over to the Roots & Harvest table to take a closer look. Their table was covered with all kinds of tools and appliances, some of which I’d seen before and some new and intriguing. I chatted with the ladies at the table, exchanged cards, and connected back up with them after the Mother Earth News Fair ended.

I explained to Sally and Cindy that I was the founder of the National Ladies Homestead Gathering, and we had Chapters all over the country. Our Chapters were filled with women on a journey of homesteading. The products would be perfect for so many of our ladies! Roots & Harvest was practical and innovative, just like our women.

I was sent a couple of items to “trial” to see what I thought about them. The best part? They actually listened to my feedback and asked me more questions! A company that actually listened and cared what I thought about their products?? This is unheard of!

They asked me for feedback on items they were creating. They asked me for feedback on how the items actually worked in a homestead kitchen. And this has continued for over two years. I purchased other items and even offered feedback on them – because Roots & Harvest cares about the products they’re selling, and they listen!



roots and harvest safe crates stacked on a shelf in a log cabin




Last year, on my drive to the East Coast from Montana, I stopped by the headquarters of Roots & Harvest in Ohio to meet the people behind this

incredible company. Each person was so genuine and friendly. Ty, their new Product Development Manager, who creates and holds patents on many of the Roots & Harvests merchandise items, walked me through the warehouse, explaining how the process goes from order to shipment. I asked so many questions, and Ty listened and answered all of them. Impressive! I met the marketing team, the customer service team, and I met the owner, Hill. How wonderful to know the owner of this great company actually had time to sit with me and listen.

Is it possible to “fan-girl” over a company? Perhaps! Because I am 😊




And to further increase my applause and praise for this company, they have recognized the value of the National Ladies Homestead Gathering and what our women are trying to accomplish on their homesteads. Roots & Harvest has been incredibly generous to us through donated gifts for our yearly VIP Member Appreciation. They sponsored some of our events and travel to events. Most recently, they have provided beautiful dough scrapers for each one of the leaders in our Chapters! That’s hundreds of dough scrapers! They truly understand the value of supporting and encouraging those who are making a big difference in the lives of women in their community. 

And how are those dough blades getting into the hands of the leaders? I am personally handing them out as I travel around the country visiting the women in our NLHG Chapters.



ball of dough and a steel dough scraper


Roots & Harvest heard about my plans to travel to our Chapters on my own dime. Again, because they value what we are doing for the communities of homesteading women all over, they offered to support me financially. What an incredible offer!!! And all I have to do is tell the ladies I meet about this incredible company that sees them and listens to them. Share with women about a company that believes as much as NLHG does about the value of the homesteading lifestyle through blogs and social media posts. Physically offer our leaders the gift of a dough scraper from a company that supports and encourages those who give selflessly to the women in their local communities. I couldn’t be more proud and more grateful to be associated with Roots & Harvest, a company that is more than just fabulous items in a catalog. Roots & Harvest sees us, listens to us, supports us, and believes in our mission as the National Ladies Homestead Gathering. 

Thank you, Roots & Harvest, for being a company that does more than provide quality products but also cares about people and their success on their homesteading journey, and listens! 

If you, too, are as thankful as I am for a company like Roots & Harvest that supports NLHG financially and with merchandise donations, tell them! Write a review about a product you have purchased from them. Take a look at their catalog and all the items they offer for homesteaders. Tell others about Roots & Harvest! Remember, if you’re an NLHG VIP Member, Roots & Harvest has provided you a 20% discount on their items. 20% makes a big difference in the purchase price, especially on bigger items. (Click on Your Account in the menu above, log in, and look for "VIP Member Discounts" on the left!)

Thank you for supporting a company that has been so wonderful about supporting us and believing in us as an organization!

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